Lawn Care Software Glossary
Plain-English definitions of the terms that come up when evaluating lawn care and field service software. Every term explained in the context of running a residential lawn care business.
Auto-Charge on Completion
Automatic payment processing the moment a job is marked complete in the field — no invoice needed.
Card on File
A securely stored customer payment method that can be charged automatically for future services.
Crew Scheduling
Assigning specific crew members to specific days and routes, accounting for availability, skills, and customer preferences.
Customer Portal
A web or mobile interface where lawn care customers can view their service history, invoices, and account details.
Dispatch
The operational process of assigning jobs to crews and getting them to the right location on time.
Field Service Management
Software category covering scheduling, dispatch, invoicing, and customer management for businesses that send workers to customer locations.
Lawn Care CRM
Customer relationship management software adapted for lawn care: stores customer info, service history, communication, and payments.
Recurring Billing
Automated charging on a scheduled cadence (weekly, biweekly, monthly) without manually creating an invoice each time.
Route Optimization
Software-driven reordering of a crew’s daily stops to minimize drive time and maximize jobs completed per day.
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