SMS Consent

How Users Consent to SMS

Users consent to receive SMS messages from Grassr when they:

• Sign up or log in — When entering their phone number to create an account or log in, users consent to receive a one-time verification code via SMS
• Join a crew — When accepting a crew invitation, users provide their phone number and consent to receive job notifications via SMS
• Add their phone number — When adding or updating their phone number in the Grassr app, users explicitly agree to receive SMS notifications

Phone Verification Consent

When crew members sign up or log in, they enter their phone number and tap “Send Code” to receive a verification SMS. By requesting the code, they consent to receive that SMS message.

Notification Consent

When users add their phone number for notifications (job updates, crew communications), they see the following consent checkbox:

The consent language reads:

“I agree to receive SMS notifications about job updates, schedule changes, and crew communications from Grassr. Message and data rates may apply. Reply STOP to unsubscribe.”

Types of SMS Messages

Users may receive the following types of SMS messages:

• Verification codes — One-time codes to verify phone number during sign-up or login
• Job notifications — New job assignments, schedule changes, and reminders
• Crew updates — Messages from business owners to their crew
• Invoice notifications — Payment reminders sent to customers

We do not send marketing or promotional SMS messages. All messages are transactional or security-related.

Opting Out

Users can stop receiving SMS messages at any time by:

• Replying STOP to any SMS message
• Disabling SMS notifications in the app settings
• Removing their phone number from their profile
• Contacting us at support@grassr.io

Message Frequency

Message frequency varies based on job activity. Active crew members typically receive 1-5 messages per week during busy seasons. Users can adjust notification preferences in the app.

Contact

For questions about SMS consent or to request removal, contact:

• Email: support@grassr.io
• Website: grassr.io