Crew Management
Invite crew members, manage permissions, and track availability.
Inviting crew
- Go to Settings → Manage Team (under Scheduling & Crew)
- Tap Invite Crew Member
- Enter their name and phone number
- GRASSR opens your text messages with a pre-filled SMS containing the download link — just hit send
Once they accept, they show up in your crew list and can be assigned jobs.
What crew members can see: By default, crew members only see their own assigned jobs. They can start jobs, complete them, and view customer addresses for navigation.
Crew permissions
Crew members have limited access compared to the business owner:
| Feature | Owner | Crew |
|---|---|---|
| View all jobs | ✅ | Configurable |
| Start/complete assigned jobs | ✅ | ✅ |
| Create jobs | ✅ | ❌ |
| Create invoices | ✅ | ❌ |
| View customer details | ✅ | Assigned only |
| Manage crew | ✅ | ❌ |
| Access settings | ✅ | Limited |
| View financials | ✅ | ❌ |
Schedule visibility
You control whether crew members can see each other's schedules:
- Go to Settings
- Find the Scheduling & Crew section
- Toggle "Team Schedules"
When on, crew members can see everyone's schedule (helpful for coordination). When off, they only see their own jobs.
Crew colors
Each crew member gets a unique color that stays consistent across the app:
- Schedule week view (crew sections)
- Route map markers
- Job assignment screens
- Dashboard route preview
Colors are assigned automatically based on the crew member and don't change.
Managing time off
Track crew availability so you know who's working:
- Go to Settings → Manage Team
- Tap a crew member
- Tap Add Time Off
- Set the dates they'll be unavailable
Time off shows on the schedule so you know not to assign jobs to that crew member on those dates.
Editing crew members
Tap any crew member in the list to:
- Change their display name
- Update their phone number
- View/manage their time off
Removing crew members
- Go to Settings → Manage Team
- Tap the crew member
- Scroll down and tap Remove from Business
When you remove a crew member:
- All their upcoming jobs get unassigned (moved to the Unassigned bucket)
- Their completed job history is preserved for your records
- They lose access to your business in the app
- They can be re-invited later if needed
Tip: After removing someone, check the schedule for any unassigned jobs that need to be reassigned.
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