Crew Management

Invite crew members, manage permissions, and track availability.

Inviting crew

  1. Go to Settings → Crew Members
  2. Tap Invite Crew Member
  3. Enter their name and phone number
  4. They receive a text message with a link to download GRASSR and join your business

Once they accept, they show up in your crew list and can be assigned jobs.

What crew members can see: By default, crew members only see their own assigned jobs. They can start jobs, complete them, and view customer addresses for navigation.

Crew permissions

Crew members have limited access compared to the business owner:

FeatureOwnerCrew
View all jobsConfigurable
Start/complete assigned jobs
Create jobs
Create invoices
View customer detailsAssigned only
Manage crew
Access settingsLimited
View financials

Schedule visibility

You control whether crew members can see each other's schedules:

  1. Go to Settings
  2. Find the Crew section
  3. Toggle "Crew can see each other's schedules"

When on, crew members can see everyone's schedule (helpful for coordination). When off, they only see their own jobs.

Crew colors

Each crew member gets a unique color that stays consistent across the app:

  • Schedule week view (crew sections)
  • Route map markers
  • Job assignment screens
  • Dashboard route preview

Colors are assigned automatically based on the crew member and don't change.

Managing time off

Track crew availability so you know who's working:

  1. Go to Settings → Crew Members
  2. Tap a crew member
  3. Tap Add Time Off
  4. Set the dates they'll be unavailable

Time off shows on the schedule so you know not to assign jobs to that crew member on those dates.

Editing crew members

Tap any crew member in the list to:

  • Change their display name
  • Update their phone number
  • View/manage their time off

Removing crew members

  1. Go to Settings → Crew Members
  2. Tap the crew member
  3. Scroll down and tap Remove from Business

When you remove a crew member:

  • All their upcoming jobs get unassigned (moved to the Unassigned bucket)
  • Their completed job history is preserved for your records
  • They lose access to your business in the app
  • They can be re-invited later if needed

Tip: After removing someone, check the schedule for any unassigned jobs that need to be reassigned.

On this page